![]() Once your parcel reaches and gets processed at their warehouse, Matalan will send you a refund confirmation email. You May Also Like: Lands End Return Policy Matalan Exchange Policyįor in-store returns, the store executive will process your refund immediately. All exceptions and conditions for Matalan returns are also applicable to exchanges. You can exchange your online or in-store purchases within 14 days at any local Matalan store. However, remember that exchanges are not possible online. Non-Returnable ItemsĪt Matalan, exchanges work exactly similar to returns. Matalan returns are not possible on the following items unless they are of unsatisfactory quality. What Can I Not Return at Matalan?įor health, hygiene, and copyright reasons some items don’t qualify for a refund or exchange once you wear them or open the packaging. You may also get some idea of how returns work at premium clothing brands Gucci and Levis.
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